The issue has been resolved following the rollback and the system is operating normally again.
We will continue to investigate the reported cases of data loss and review the underlying cause to prevent similar issues in the future.
Login functionality has been fully restored. Unfortunately, due to the sign in issues, some users may have experienced a loss of locally stored data. We apologize for the inconvenience and are reviewing the issue to prevent this from happening again.
All server side fixes for the issues affecting Shared Spaces have now been deployed, and the service is operating normally again.
Some remaining issues require changes to the app itself and will be fully resolved with an upcoming app update over the next few days. These are limited to the current app version and do not affect the availability of the service.
Thank you for your patience.
The server side issues have been resolved and the Starpolar Assistant is operating normally again. Reliability and response times have improved.
A small number of known issues require changes to the app itself and will be fixed with an upcoming app update over the next few days. Until then, voice mode may occasionally become unstable and certain inputs may not be recognized correctly.
These remaining issues are limited to the current app version and do not affect the availability of the Assistant service.
Thank you for your patience.
Service availability is monitored continuously. Third party integrations may be affected by outages or changes outside of Starpolar’s control.