Service availability is monitored continuously. Third party integrations may be affected by outages or changes outside of Starpolar’s control.
Service availability is monitored continuously. Third party integrations may be affected by outages or changes outside of Starpolar’s control.
Resolved
The issue has been resolved following the rollback and the system is operating normally again.
We will continue to investigate the reported cases of data loss and review the underlying cause to prevent similar issues in the future.
Monitoring
We have rolled back the affected changes and are now monitoring the system.
Login functionality remains operational. We are continuing to monitor for any further reports of data loss and are investigating the impact on affected users.
Investigating
We are investigating reports of data loss affecting some users after signing in to Starpolar.
We are currently working to determine the cause and extent of the issue. If you are affected, we recommend avoiding unnecessary sign outs or account changes while we investigate.
We will provide further updates as soon as more information is available.